Frequently Asked Questions

These are some of the most frequently asked questions that we receive, and we’ll be adding to this knowledge base as often as the situation merits. If you have any other questions or concerns please do not hesitate to contact us directly for a prompt and comprehensive answer and solution to your needs.

How do I pay for my requested resources?
You will receive payment instructions through email.

When will I receive my requested resources?
We ask you to give us 24 hours after payment to deliver your requested resources. However, our average delivery time is 6 hours.

How will I receive my requested resources?
Every single resource you purchase from TestBanksSolution.com will be provided to you through email. All of our resources are in the Adobe PDF or Micorsoft Word DOC format and easily opened and read with the use of the (free) Adobe Reader, Microsoft Word or other PDF/DOC viewing programs. If you should request a file or product that has multiple chapters you will not receive a standalone PDF of all of the material, but rather a single ZIP or RAR file containing all of the information in one easy to download package.

How can I pay for my materials and resources? How safe is the process?


After we receive your request, we’ll reply with the availability of the material requested, price, and a payment link. You can order with any major credit card through PayPal, as well as have the ability to use your PayPal funds and pay with that. All of your data is completely secured and encrypted.

What if you don’t have a title or resource I’m looking for?
If you find that we don’t have the particular information you are looking for, please contact us directly to see if we can create or locate a solution for your needs. We’ll need as much information as you can provide as well as all of the essential data – Author Name, Title, Edition, and the particular resource you’re looking for. Just use our incredible simple to operate Requests page and we will do everything we can to fulfill your request and deliver exactly what you need

I lost my resource because of a computer crash or other glitch – what can I do?!?
We understand that machines breakdown and sometimes electronic devices and modern operating systems get a little – nutty. If you every lose your resources for any reason all you need to do to get a replacement copy is to email us with a short and to the point explanation of what happened as well as the email address you used on checkout. We will send you the test bank, exam bank, or solution manual requested as soon as possible – in most cases almost instantly and is happy to do so!